Episodes
Thursday Jul 29, 2021
To Be Killed on Camera, or Not to Be… that is the 2021 Question! with Lottie Hearn
Thursday Jul 29, 2021
Thursday Jul 29, 2021
Join Lottie Hearn on this episode of the Global Intelligence Update on: To Be Killed on Camera, or Not to Be… that is the 2021 Question!
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What "Kills" you on screen?
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What can Crown You (be the expert!)
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How to Video, Virtual, LIVE with OWN #ConfidenceOnCamera?
Thursday Jul 22, 2021
HOW TO ENJOY A LIFE OF FREEDOM AND HAVE ALL YOU NEED with R!k Schnabel
Thursday Jul 22, 2021
Thursday Jul 22, 2021
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3 Questions you can ask yourself to unveil your destiny.
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3 Must Do’s to transition from a job you hate to a life you love.
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What is the one thing that ensures the majority of people will never live a life they love and how to change that.
Thursday Jul 15, 2021
Thursday Jul 15, 2021
This week on Global Intelligence Update our guest speaker is Neeraj Shah - Neeraj will be discussing: How to Launch a $10k offer In the Next 60 Days Without Confusion, Wasting Time and Spending a Cent on Advertising
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6 keys to Successfully Launching Your High-Ticket Offer in No Time Flat
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The exact process to generate high-value leads like clockwork
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The Appointment Accelerator Framework: Learn our propriety system for generating a steady flow of daily appointments with ultra-qualified prospects who are motivated to purchase your high-ticket offer.
Thursday Jul 08, 2021
Strategies to get you out of Your Business with Landi Jac
Thursday Jul 08, 2021
Thursday Jul 08, 2021
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Why is it important to scale your business
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Starting the exit process
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Lifestyle considerations
Thursday Jul 01, 2021
WINNING CLIENTS’ LOYALTY with Jonathan Low
Thursday Jul 01, 2021
Thursday Jul 01, 2021
Our guest on Global Intelligence Update - Jonathan Low
Jonathan will be talking about: WINNING CLIENTS’ LOYALTY
7 Proven Practices to Convert Clients to Amazing Fans
Program Overview:
Every business wants to convert their clients or customers into loyal & amazing fans. Not only will such clients stay with you for the long-term, they will also be your best ambassadors through their enthusiastic, free, word-of-mouth advertising for your organization. This program is inspired by the work from the international best-selling book “ Winning Clients’ Loyalty - Seven Proven Practices to Convert Clients into Amazing Fans”
In this session, the 7 Proven Practices to Convert Clients into Amazing Fans, embodied in the word “S.E.R.V.I.C.E”, is aimed to help you build and exceed the customer service experience that affects your organization, your people and your personal leadership effectiveness.
It will support the customer centricity mindset in seeking to understand, embrace creativity to delight, develop trust and to exceed customer’s needs both internally and externally. This has led to the creation of the Service Champion 360 Assessment Tool to support and develop these 7 core pillars and competencies.
At the end of this session, you will be able to:
A. Increase your personal self-mastery skills in the areas of self-awareness & emotional effectiveness
Be more conscious of your own emotions and how they are projected as well as be sensitized to the projections of others.
Recognize your unconscious habits so as to take action on these auto-pilot patterns
B. Increase your influence and communication, productivity and teamwork cooperation in a creative manner to delight.
Create positive customer interactions and eliminating negative communication habits.
Provides an understanding of first impressions, developing a positive attitude and defines communication in its different forms.
C. Exceed Customer needs and develop better customer engagement, trust, relationship & connection for higher retention & loyalty to both internal and external customers.
Cultivate the 4Cs of trust-building to develop deeper relationship engagement and connections with their internal & external clients.
Discover your personal brand promise and how you can grow your circle of influence
More about Jonathan Low CSP CVP
Jonathan centers his speaking and executive coaching work with organizations and senior executives to measurably improve their leadership effectiveness, mental resilience and business performance especially in the areas of Sales Performance, Mental Toughness, Service Quality, Leadership Communication and Team Development. He believes that "Increased self-awareness accelerates professional relations and business success”.
Jonathan has more than 30 years of professional & international business experience in executive positions in the service industry and has worked with executives and their leadership teams throughout Asia, the Middle East, Africa, Europe and North America.
A Certified Speaking Professional (CSP), Certified Virtual Presenter (CVP) and one of Asia leading Sales & Service Optimiser & Global Leadership Coach, Jonathan has successfully delivered his high energy, fun and highly engaging keynotes or workshops to international participants. He is consistently ranked within the Top 3 in GlobalGuru Hospitality for the last 6 years and is the international author of “Winning Clients’ Loyalty - 7 Proven Practices to Convert Clients into Amazing Fans”.
He is the creator of the Service Champion Profile 360 Assessment n collaboration with the Mental Toughness Research Institute and the founder of Global Success Learning Academy group of companies. He is also the current President (2020/2021) at the Virtual Speakers Association International (VSAI) and former President (2015/2016) at the Global Speakers Federation and Malaysian Association of Professional Speakers.